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Questions and answers

Short answers about how PilotOS works. More will come as pilots ask.

Which files can PilotOS import?

AIMS eCrew (PDF and CSV), Merlot CrewMobile, CrewLounge (PDF), and PilotOS's own scan file (JSON). Coming soon: CAE Crew Access Mobile, NAVBLUE N-OC Mobile and Leon Mobile. Another format? Send a sample file by email or Line.

How does the PIN work?

PilotOS asks for your PIN every time you open it, and after 5 minutes away. Your log-in lasts 1 year. After 5 wrong tries, PilotOS sends a code to your email so you can choose a new PIN.

How is night time worked out “by the sun”?

Only the minutes after civil twilight (ICAO night) count, worked out on a straight line between the two airports, so it is an estimate, not your real track. It uses your takeoff and landing times when you have them.

What happens if I change my log-in email?

Your PilotOS number and your logbook stay the same. Only the email you log in with changes.

Where do the four totals on Home come from?

They are worked out from your flights every time the page opens: total, PIC, night and landings. PilotOS never stores a total, so they are always right.

What is the backup email for?

If you cannot open your main email, Forgot password can send its code to the backup email instead.

Can I swap my log-in email and my backup email?

Yes. In Settings, tap Swap main and backup email, then Yes, swap! The backup email becomes the one you log in with, and the old log-in email becomes the backup. Your PilotOS number and your logbook stay the same. You can swap once in 7 days, and both addresses get an email about it.

Can I log a simulator session by hand?

Yes. Tap + on Home, then Simulator at the top of the form. Type the date, the simulator, the start and end, the takeoffs and landings, the approaches and the autolands. Simulator time never adds to your flight time; its takeoffs and landings count for currency, like your airline counts them. A session that came from a file opens in the same form.

Where do I set how long an autoland or a line check is good for?

In Cruise, under Recency setting: an autoland on the line in days, an autoland in the simulator in months (to the last day of that month), and the line check in months (to the last day of that month). Mark a flight with Autoland, or Check then Line check, and Currency shows when each is good until.